FAQ

WelloBloc is a clinically validated food-grade supplement designed to reduce carbohydrate absorption with Phase 2® White Kidney Bean Extract. By blocking starch breakdown, it helps manage weight, regulate blood sugar, and support healthier metabolism without harsh chemicals or side effects.

WelloFit is a natural fat-burning supplement formulated with scientifically tested ingredients that improve metabolism and energy levels. It enhances fat oxidation, boosts daily vitality, and works as part of a balanced weight management plan for sustainable results.

WelloBloc should be taken before carbohydrate-rich meals to block starch absorption, while WelloFit works best when taken daily to enhance fat burning. Using both together provides a comprehensive solution for controlling appetite, boosting metabolism, and supporting long-term weight management.

All Wellora Health products are manufactured in GMP-certified facilities and meet strict food-grade safety standards. The formulas are clinically validated, free from harmful stimulants, and designed for safe long-term use without dependency.

WelloBloc and WelloFit are stimulant-free and do not cause rapid heartbeat, dizziness, or sleep issues. They are designed for safe daily use.

Yes. Both products contain natural ingredients that support metabolic health without raising blood pressure or blood sugar. Consultation with a doctor is advised for personalized guidance.

Yes. The supplements are reviewed and approved by the Malaysia Ministry of Health (KKM) as food-grade supplements.

Yes, with most Western and Oriental medicines. Maintain a 30-minute gap before or after medication to ensure proper absorption.

Suitable for individuals aged 3 and above. For children and the elderly, professional health advice is recommended.

Yes. These products do not contain ingredients that worsen uric acid conditions and are safe for individuals with gout-related concerns.

Results vary by lifestyle, but most users notice improvements within 4–12 weeks. A 3-month period is recommended for optimal metabolic support and visible fat reduction.

The Wellora Club is a loyalty program offering cashback, exclusive rewards, free gifts, and seasonal promotions. Every purchase accumulates perks that can be redeemed later for more value. Learn more about terms on the official site.

If a product is returned, any cashback or rewards earned from that purchase will be deducted from your account balance in accordance with the return policy.

Only one promo code can be applied per transaction to maintain fair discount distribution while still offering the best available deal.

It’s simple and seamless. We deliver your personalised Wellora Health supplements every 30, 60, or 90 days, depending on the package you’ve selected. You can manage, edit, or review your subscription anytime through your account.

As a subscription, it automatically renews—so you’ll never miss a delivery or break your routine.

If you ever need help, reach us at hello@wellorahealth.my

When you subscribe to Wellora Health, you’ll receive recurring deliveries of your selected products at exclusive subscription pricing. All subscriptions require a minimum commitment of 3 consecutive recurring orders.

After this minimum period, you’re free to cancel anytime by emailing hello@wellorahealth.my.

Your payment details are securely stored, and you’ll be billed for each shipment unless you choose an upfront payment option.

Our formulation experts recommend 3–4 months of consistent daily use to experience meaningful, lasting results. That’s why all Wellora Health subscriptions include a minimum of 3 consecutive recurring orders, offered at a reduced subscription rate.

Subscriptions renew automatically, and once the first 3 orders are fulfilled, you may cancel at any time by contacting hello@wellorahealth.my.

Prefer more flexibility? You can also opt for a one-time purchase of a single month’s supply at regular pricing.

Your subscription renews based on the delivery date of your previous order. Once renewal payment is confirmed, we pack and ship your Wellora Health ritual promptly.

As a growing brand with a dedicated team, we do our best to ensure timely deliveries. If your box arrives a day or two later than expected, we truly appreciate your patience 💚

Simply create an account using the same email address you used at checkout. From your Customer Portal, you’ll be able to:

• Add products to your subscription
  
• Skip shipments or adjust upcoming delivery dates
  
• Update your shipping address
  
• Edit your payment method

To remove products, cancel your subscription, or if you need personalised support, email us at hello@wellorahealth.my, we’re always happy to help.

Absolutely. Your Wellora ritual should fit your lifestyle. From the beginning, you can remove any suggested products you don’t want.

If your needs change over time, simply update your subscription through your account or email hello@wellorahealth.my, and we’ll apply the changes to your next delivery.

We believe in transparency. One month is typically not enough time to experience full results, as real change takes consistency. That’s why we recommend committing to at least 3 months.

That said, the choice is always yours. You’re welcome to make a one-time purchase for a single month’s supply at regular pricing.

Yes! You can pause or resume your subscription anytime via your account, or reach out to us at hello@wellorahealth.my and we’ll take care of it for you.

Your wellness journey, your pace. We’ve got you 💚