FAQ
General Information
General Information
What is WelloBloc?
What is WelloBloc?
WelloBloc is a clinically validated food-grade supplement designed to reduce carbohydrate absorption with Phase 2® White Kidney Bean Extract. By blocking starch breakdown, it helps manage weight, regulate blood sugar, and support healthier metabolism without harsh chemicals or side effects.
What is WelloFit?
What is WelloFit?
WelloFit is a natural fat-burning supplement formulated with scientifically tested ingredients that improve metabolism and energy levels. It enhances fat oxidation, boosts daily vitality, and works as part of a balanced weight management plan for sustainable results.
How do I use WelloBloc and WelloFit together?
How do I use WelloBloc and WelloFit together?
WelloBloc should be taken before carbohydrate-rich meals to block starch absorption, while WelloFit works best when taken daily to enhance fat burning. Using both together provides a comprehensive solution for controlling appetite, boosting metabolism, and supporting long-term weight management.
Safety & Sustability
Are Wellora products safe?
Are Wellora products safe?
All Wellora Health products are manufactured in GMP-certified facilities and meet strict food-grade safety standards. The formulas are clinically validated, free from harmful stimulants, and designed for safe long-term use without dependency.
Are there any potential side effects?
Are there any potential side effects?
WelloBloc and WelloFit are stimulant-free and do not cause rapid heartbeat, dizziness, or sleep issues. They are designed for safe daily use.
Is it safe for individuals with high blood pressure, cholesterol, or blood sugar?
Is it safe for individuals with high blood pressure, cholesterol, or blood sugar?
Yes. Both products contain natural ingredients that support metabolic health without raising blood pressure or blood sugar. Consultation with a doctor is advised for personalized guidance.
Are the products KKM certified?
Are the products KKM certified?
Yes. The supplements are reviewed and approved by the Malaysia Ministry of Health (KKM) as food-grade supplements.
Can these products be taken with other medicine?
Can these products be taken with other medicine?
Yes, with most Western and Oriental medicines. Maintain a 30-minute gap before or after medication to ensure proper absorption.
What is the suitable age range for consuming these products?
What is the suitable age range for consuming these products?
Suitable for individuals aged 3 and above. For children and the elderly, professional health advice is recommended.
Is it suitable for individuals with high uric acid levels?
Is it suitable for individuals with high uric acid levels?
Yes. These products do not contain ingredients that worsen uric acid conditions and are safe for individuals with gout-related concerns.
Results & Expectations
How long does it take to see results
How long does it take to see results
Results vary by lifestyle, but most users notice improvements within 4–12 weeks. A 3-month period is recommended for optimal metabolic support and visible fat reduction.
Membership & Rewards
What is the Wellora Club?
What is the Wellora Club?
The Wellora Club is a loyalty program offering cashback, exclusive rewards, free gifts, and seasonal promotions. Every purchase accumulates perks that can be redeemed later for more value. Learn more about terms on the official site.
What happens if I return a product?
What happens if I return a product?
If a product is returned, any cashback or rewards earned from that purchase will be deducted from your account balance in accordance with the return policy.
Can I use more than one promo code?
Can I use more than one promo code?
Only one promo code can be applied per transaction to maintain fair discount distribution while still offering the best available deal.
Subscription
How does my subscription work?
How does my subscription work?
It’s simple and seamless. We deliver your personalised Wellora Health supplements every 30, 60, or 90 days, depending on the package you’ve selected. You can manage, edit, or review your subscription anytime through your account.
As a subscription, it automatically renews—so you’ll never miss a delivery or break your routine.
If you ever need help, reach us at hello@wellorahealth.my
What is your subscription policy?
What is your subscription policy?
When you subscribe to Wellora Health, you’ll receive recurring deliveries of your selected products at exclusive subscription pricing. All subscriptions require a minimum commitment of 3 consecutive recurring orders.
After this minimum period, you’re free to cancel anytime by emailing hello@wellorahealth.my.
Your payment details are securely stored, and you’ll be billed for each shipment unless you choose an upfront payment option.
Is there a minimum commitment for subscriptions?
Is there a minimum commitment for subscriptions?
Our formulation experts recommend 3–4 months of consistent daily use to experience meaningful, lasting results. That’s why all Wellora Health subscriptions include a minimum of 3 consecutive recurring orders, offered at a reduced subscription rate.
Subscriptions renew automatically, and once the first 3 orders are fulfilled, you may cancel at any time by contacting hello@wellorahealth.my.
Prefer more flexibility? You can also opt for a one-time purchase of a single month’s supply at regular pricing.
When will I receive my box each month?
When will I receive my box each month?
Your subscription renews based on the delivery date of your previous order. Once renewal payment is confirmed, we pack and ship your Wellora Health ritual promptly.
As a growing brand with a dedicated team, we do our best to ensure timely deliveries. If your box arrives a day or two later than expected, we truly appreciate your patience 💚
How can I manage my subscription?
How can I manage my subscription?
Simply create an account using the same email address you used at checkout. From your Customer Portal, you’ll be able to:
- Add products to your subscription
- Skip shipments or adjust upcoming delivery dates
- Update your shipping address
- Edit your payment method
To remove products, cancel your subscription, or if you need personalised support, email us at hello@wellorahealth.my, we’re always happy to help.
Can I amend my suggested subscription?
Can I amend my suggested subscription?
Absolutely. Your Wellora ritual should fit your lifestyle. From the beginning, you can remove any suggested products you don’t want.
If your needs change over time, simply update your subscription through your account or email hello@wellorahealth.my, and we’ll apply the changes to your next delivery.
Can I place an order for one month only?
Can I place an order for one month only?
We believe in transparency. One month is typically not enough time to experience full results, as real change takes consistency. That’s why we recommend committing to at least 3 months.
That said, the choice is always yours. You’re welcome to make a one-time purchase for a single month’s supply at regular pricing.
Can I pause my subscription?
Can I pause my subscription?
Yes! You can pause or resume your subscription anytime via your account, or reach out to us at hello@wellorahealth.my and we’ll take care of it for you.
Your wellness journey, your pace. We’ve got you 💚